We don't reach CALD communities. We are one.

Multicultural Engagement Consultancy

We give government departments, agencies, and organisations direct, credible access to CALD communities. Not through a database, but through years of grassroots presence and genuine relationships.

Why Culturi Exists

Most multicultural engagement leaves communities behind and produces data that doesn't hold

Traditional agencies conduct multicultural engagement from the outside. They recruit participants through panels and databases, run facilitated sessions, and deliver a report. The community gets nothing. The data lacks depth. And when your policy, program, or campaign reaches those communities they don't trust it, because they were never really part of building it.

The result: projects that fail quietly. Programs that miss their targets. Campaigns that land without traction.

"Multicultural engagement that doesn't involve community trust isn't engagement. It's extraction."

Our Advantage

We are not an agency that reaches the community. We are the community.

Culturi by Tawasul operates from within Australia's CALD, refugee-background, and newly arrived migrant communities not as observers, but as members. Our leadership team carries direct lived experience. Our networks are built on genuine relationships, not recruitment lists. This is not a positioning statement. It is a structural reality that no traditional agency can replicate.

Engagement Options

One standard of integrity. Culturi's service tiers are designed to fit varying project scopes and procurement budgets from rapid advisory to long-term strategic partnership.

Tier 1 - The Rapid Pulse

Best for concept testing and sentiment checks Quick, decisive intelligence for projects under time pressure. We mobilise our community networks for rapid-cycle consultation and deliver a focused executive briefing with clear, actionable Go/No-Go recommendations. Deliverable: 5-page Executive Briefing with high-impact recommendations

Tier 2 - The Engagement Lab

Best for service co-design and consultation
A full facilitated engagement process using our Lived-Experience Labs methodology. Participants are sourced from our genuine networks. Findings are validated through our Integrity Loop before delivery. Deliverables: Comprehensive Insight Report · Media Pack (evidence of engagement) · Statement of Cultural Integrity

Tier 3 - The Strategic Anchor

Best for major infrastructure rollouts and multi-year policy strategy
Our highest-touch engagement model. Designed for clients who need a long-term cultural intelligence partner embedded in their project lifecycle from initial scoping through to evaluation.
Deliverables: Longitudinal Impact Report · Video Documentary · Advisory Board Management.

Multicultural Engagement

Not sure which tier fits your project? That's what the discovery call is for.
Book a Discovery Call

What this means for your project:

  • Authentic access at scale. We can mobilise a room of culturally diverse, genuinely representative community members for consultation, co-design, or research. Not a recruited panel — a real network.
  • Trust that transfers. When Culturi facilitates an engagement on behalf of a government department or corporate client, the community participates because they trust us. That trust extends to your project.
  • Insights that hold. Because our access is real and our facilitation is culturally grounded, the intelligence we deliver is actionable. It reflects how communities actually think — not how they respond to an unfamiliar facilitator in a focus group setting.
  • Risk mitigation before it costs you. We identify cultural red flags, communication failures, and policy blind spots before they become operational or reputational problems.

 

The Deep Roots Methodology

How We Work

Four stages. Every engagement. No exceptions.

01 — Ethical Intelligence

Sourcing & Safety
We source participants through Tawasul's organic community networks reaching cohorts that are genuinely hard to access through conventional channels. Every engagement operates under trauma-informed facilitation standards and full compliance with Australian Privacy Principles.

02 — Cultural Transcreation

Strategy & Adaptation
We don't translate your message. We rebuild it from the inside out adapting the cultural logic, metaphors, and framing so it resonates with the worldview of the specific communities you're trying to reach. This is the difference between a message that is understood and one that is trusted.

03 — Radical Co-Design

Engagement
Our Lived-Experience Labs place community members and decision-makers at the same table not in a consultation format where one side presents and the other responds, but in a genuine co-design process where solutions are built together. The output is both better policy and a community that feels ownership over it.

04 — The Integrity Loop

Validation
Before we deliver findings to you, we return them to the community for review and sign-off. This is our Cultural Integrity Audit the final quality assurance step that ensures what we report actually reflects what was said. It protects your project and upholds our commitment to the communities we serve.